保修政策
MERRY FOCUS LIMITED WARRANTY
Any Item you purchase from MERRY FOCUS (including through Trade-in) is covered by limited warranty (the “Warranty”), unless otherwise stated. Items sold for spares/repairs in a stated faulty condition are excluded from our Limited Warranty. For brand new products we sold, we offer 12-month warranty and for used products, we offer 3-month warranty.
A.PRODUCTS COVERED BY THIS LIMITED WARRANTY
Our Limited Warranty applies to all items purchased directly from MERRY FOCUS, unless otherwise stated. Please note that items sold for spares/repairs in a stated faulty condition are excluded from our warranty coverage. Additionally, it's important to use the item in a manner consistent with its intended purpose, as using it otherwise may void the warranty.
B.WHO THIS WARRANTY EXTENDS TO
This Limited Warranty extends to the purchaser of an Item from MERRY FOCUS. All MERRY FOCUS warranties, including any implied warranties, are valid only for the period of time the Item is owned by such purchaser. The “purchaser,” for the purposes of this Limited Warranty, is the first purchaser of the Item from MERRY FOCUS. Please retain a copy of your receipt as proof of purchase. This Limited Warranty is not transferable.
C.MERRY FOCUS LIMITED WARRANTY AND RESPONSIBILITIES
MERRY FOCUS warrants the Item in the packaging sold to you against defects in material and workmanship set forth below (“Defects”) for 12 months for brand new products or 3 months for used products from the time the Item is initially purchased by you, solely when the Item is used normally for its intended purposes. If you obtain a replacement Item through this Limited Warranty, the Limited Warranty for such replacement Item will only last for the remaining duration of the pre-determined period that began with the original purchase.
D.WHAT THIS LIMITED WARRANTY COVERS
Our Limited Warranty covers items purchased through the website MerryFocus.com. Please note that items obtained from other platforms are not covered under this warranty. This Limited Warranty also does not extend to any products not obtained through merryfocus.com that may be used in connection with the warranted product. In the event of a defect, MERRY FOCUS will, at its discretion, either provide a repaired or replacement item, subject to your fulfillment of “Your Responsibilities” below.
E.WHAT THIS LIMITED WARRANTY DOES NOT COVER
While our Limited Warranty offers extensive coverage, there are certain exceptions. These include:
- Any consumables (such as batteries)
- Regular wear and tear resulting from normal usage of the Item
- Damage or faults caused by shock, impact, fall, sand, dust, dirt, damp or corrosion, leaky batteries, an act of war or terrorism, fire, theft, attempted theft, accidental or malicious damage, vandalism, corrosion, water contamination or ingress, frost, flooding or other adverse weather conditions, repair and/or cleaning by unauthorized personnel
- Faults that have occurred because you have not used, stored or handled the Item(s) properly or have not followed our written instructions for the Item(s), or the instructions of the manufacturer, or damage or defect due to willful neglect or negligence by anyone other than us.
- Faults relating to image sharpness of a lens that is clearly open to human judgment, or where the parts are no longer produced, such that the Item(s) cannot be repaired or where the loss of quality, degradation of performance or actual damage that results from the use of spare parts or other replaceable items (such as consumables) that are neither made nor recommended by the manufacturer and well as faults due to the connection of other fittings or accessories to the Item(s) which MERRY FOCUS has not approved.
F.YOUR RESPONSIBILITIES
In the event of a Defect and in order to get the benefit of this Limited Warranty, you must return your Item to MERRY FOCUS and provide MERRY FOCUS with proof of the original date of purchase. In order to return your Item, you must email MERRY FOCUS at email@merryfocus.com. Should shipping costs be required to return your Item and only if you are located within Hong Kong, Macau, and mainland China, MERRY FOCUS will cover these costs by providing a shipping label for a courier service chosen by MERRY FOCUS. Shipping costs for warranty claims will not be covered by MERRY FOCUS if you are located outside of the aforementioned regions. Evidence of a Defect and any claims must be sent to email@merryfocus.com. For items returned under warranty, the assessment and inspection process may involve an inspection report from our third-party repair station. Our warranty covers non-human-related defects, while human-related issues may cost you additional fees such as delivery and inspection. MERRY FOCUS will, at its discretion, repair your Item or replace Item with a like-for-like model in like-for-like condition (as applicable) and ship your Item back to you. MERRY FOCUS will be responsible for the shipment back to you of any repaired Items, as long as you are located within the aforementioned regions. To the extent permitted by applicable law, the foregoing shall be your exclusive remedy and MERRY FOCUS’s sole liability for a claim related to a Warranted Product under this Limited Warranty.
G.DISCLAIMER, LIMITATION ON LIABILITY
This Limited Warranty and any implied warranties are your exclusive warranties with respect to the warranted products. Some jurisdictions may not allow certain limitations, but our goal is to provide you with the best experience possible.
H.GOVERNING LAW
This Limited Warranty is governed by the laws of the Hong Kong Special Administrative Region, without regard to conflicts of law principles that would require the application of another jurisdiction's laws.
I.WARRANTOR
MERRY FOCUS LIMITED
In case of any discrepancy between the Chinese and English versions, the English version shall prevail.
美丽聚焦之有限保修
您从MERRY FOCUS购买的任何物品（包括通过置换交易获得的物品）均受到有限保修（“保修”）的覆盖，除非另有说明。以陈述有故障状态出售的物品不在我们的有限保修范围之内。对于我们出售的全新产品，我们提供12个月的保修期，对于二手产品，我们提供3个月的保修期。
A. 受此有限保修覆盖的产品
我们的有限保修适用于直接从MERRY FOCUS购买的所有物品，除非另有说明。请注意，以陈述有故障状态出售的物品不在我们的保修范围之内。此外，重要的是要按照物品的预期用途使用物品，否则可能会使保修无效。
B. 适用此保修的人员
此有限保修适用于从MERRY FOCUS购买物品的购买者。所有MERRY FOCUS的保修，包括任何隐含保修，仅在物品被购买者拥有的时间段内有效。对于此有限保修，购买者是从MERRY FOCUS首次购买物品的购买者。请保留购买凭证的副本作为购买凭证。此有限保修不可转让。
C. MERRY FOCUS 有限保修和责任
MERRY FOCUS对您购买的包装中的物品提供保修，保证在正常使用的情况下免受下文所述的材料和工艺缺陷（“缺陷”）影响，全新产品提供12个月的保修，对于二手产品提供3个月的保修，此时间从您最初购买该物品的时间开始计算，只有在物品正常用于其预期用途时才有效。如果您通过此有限保修获得替换物品，替换物品的有限保修仅在原始购买开始的预定期限剩余时间内有效。
D. 此有限保修涵盖的内容
我们的有限保修覆盖通过merryfocus.com网站购买的物品。请注意，从其他平台获得的物品不在此保修范围之内。此有限保修也不适用于通过merryfocus.com获得但可能与保修产品有关的任何其他产品。在发现缺陷的情况下，MERRY FOCUS将自行决定是否提供修理或替换物品，具体取决于您在下文“您的责任”中的履行情况。
E. 此有限保修不涵盖的内容
尽管我们的有限保修提供了广泛的保障，但也有一些例外情况，包括：
任何易耗品（如电池）;
由于正常使用而产生的常规磨损;
由冲击、撞击、跌落、沙尘、尘土、潮湿或腐蚀、漏电电池、战争或恐怖主义行为、火灾、盗窃、未遂盗窃、意外或恶意损坏、蓄意破坏、腐蚀、水污染或渗入、霜冻、洪水或其他不良气象条件，未经授权的人员进行维修和/或清洁所造成的损坏 由于未正确使用、储存或处理物品，或者未按照我们的书面说明或制造商的说明使用物品，或由于除我们以外的任何人的故意忽视或疏忽造成的损坏或缺陷;
与清晰暴露于人类判断的镜头图像清晰度有关的故障，或零件已不再生产，使得物品无法修复，或者由于使用制造商未制造或推荐的备件或其他可更换物品（如耗材）造成的质量损失、性能退化或实际损坏，以及由于连接其他配件或附件到未经MERRY FOCUS批准的物品而造成的故障。
F. 您的责任
在发生缺陷事件并为了获得此有限保修的益处时，您必须将物品退回给MERRY FOCUS，并向MERRY FOCUS提供原购买日期的证明。为了退还您的物品，您必须通过email@merryfocus.com向MERRY FOCUS发送电子邮件。如果需要支付退还物品的运费，并且仅当您位于香港、澳门和中国大陆时，MERRY FOCUS将通过为MERRY FOCUS选择的快递服务提供运费标签来支付这些费用。如果您位于上述地区之外，则MERRY FOCUS不会支付保修索赔的运费。有关缺陷的证据和任何索赔必须发送至email@merryfocus.com。对于在保修期内退还的物品，评估和检查过程可能需要来自我们第三方维修站的检查报告。我们的保修覆盖非人为原因造成的缺陷，而与人为问题有关的问题可能会给您带来额外的费用，例如送货和检查。MERRY FOCUS将自行决定修理您的物品或用同等的型号进行替换，并将物品退回给您。只要您位于上述地区，MERRY FOCUS将负责将任何修复后的物品送回给您。在适用法律允许的范围内，上述情况将成为您在此有限保修下与MERRY FOCUS之间与有关保修产品有关的索赔的唯一救济措施和MERRY FOCUS在此有限保修下有关有保证产品的唯一责任。
G. 免责声明，责任限制
此有限保修和任何隐含保修均为您在有关产品方面的独占保修。某些司法管辖区可能不允许某些限制，但我们的目标是为您提供最佳的体验。
H. 适用法律
本有限保修受到香港特别行政区的法律管辖，不考虑可能需要适用其他司法管辖区法律冲突的原则。
I. 保证人
MERRY FOCUS LIMITED
中英文版本如果含义不一致，以英文版本为准。